Supplier Information - DaVita

DaVita suppliers have a duty to understand and comply with all laws and regulations applicable to their business interactions and relationships with DaVita. In addition, DaVita expects its suppliers to comply with all policies and procedures contained on this website as well as any other DaVita policies that may be supplied during the course of the business relationship. Adherence to all laws and regulations, policies and procedures, and the DaVita Code of Conduct is critical to the continuation of a business relationship.

Compliance with these policies and procedures is reviewed on an ongoing basis, and instances of behavior inconsistent with these supplier policies may result in DaVita terminating a relationship with a supplier.

Coupa Supplier Portal (CSP)

DaVita is using the Coupa Supplier Portal (CSP) to manage purchasing and payments. The CSP is a free, web-based tool allowing you to easily manage business transactions between your organization and DaVita. The CSP will also enable you to:

• Supplier Cheat Sheet for Davita’s P2P Process
• How to navigate the CSP
• Manage your company information
• How to invite additional users to the CSP
• How to initiate a Merge Request within the CSP
• Create and edit catalogs
• View all open purchase orders
• Create electronic invoices
  • How to create an invoice via PO Flip in the CSP
  • How to invoice via the Supplier Actionable Notification
  • PO backed Coupa bulk upload file
  • SFTP setup and troubleshoot
  • How to reject a PO
  • Create credit memos
  • View payment status

For more details on the Coupa Supplier Portal, click here to log in.

How to Navigate the CSP

Looking for more information on how to use the CSP? Watch the video below and download the How to Navigate the Coupa Supplier Portal (CSP) job aid for step-by-step instructions. 

Code of Conduct and Supplier Guiding Principles: Service Excellence with Integrity

DaVita is committed to a strict observance of business ethics, integrity, and compliance with all laws and regulations governing our business operations.

Conducting business in a way that upholds DaVita’s Core Values is more commonly known as The DaVita Way.

In order to further DaVita’s commitment to these legal and ethical standards and establish an environment that promotes legal and ethical behavior, DaVita maintains a Code of Conduct and Supplier Guiding Principles. This Code of Conduct clearly defines DaVita’s values and expectations for every DaVita teammate, including interactions with vendors. The Supplier Guiding Principles define DaVita’s values and expectations for DaVita vendors along with their interactions with our teammates and facilities. DaVita places the utmost importance on the observance of these principles.

DaVita expects all vendors to review and uphold the values and expectations in the Code of Conduct and Supplier Guiding Principles.

The Deficit Reduction Act of 2005

The Deficit Reduction Act of 2005 (DRA), requires DaVita to maintain policies and procedures for its teammates and contractors providing information on detecting and preventing fraud, waste and abuse and whistleblower protections. DaVita makes these policies, procedures, and information available to vendors through this website or upon request.

DaVita expects all vendors to review and abide by the policies and procedures contained on this website, including notifying DaVita of any fraudulent and/or abusive business practices of which you may be aware. DaVita prohibits retaliation against anyone who, in good faith, seeks to report abusive or fraudulent practices.

• Compliance with the False Claims Act and Other Fraud, Waste and Abuse Laws Policy
• State False Claims Act summaries are available upon request, by emailing DaVita’s Compliance Department at DRA@davita.com

Notification of Equal Employment Opportunity & Affirmative Action Policy

It is the policy of DaVita to take affirmative action in affording equal employment opportunities to all qualified persons without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

This applies to all forms of employment decisions, including, but not limited to, recruiting, hiring, training, compensation and promotion of all persons, in every job classification.

It is the policy of DaVita to cooperate to the fullest extent with the applicable regulations of the Civil Rights Act and any legislation on Equal Employment Opportunity.

DaVita requests the cooperation of all subcontractors and suppliers in our equal opportunity and affirmative action efforts and expect them to put in place equal opportunity and affirmative action policies as required.

Additional Supplier Policies

Additional Supplier Policies Pursuant to the Vendor Education and Access to Centers Policy, vendors must obtain prior written approval from DaVita to provide educational training to DaVita teammates or patients at a DaVita center. To request approval, vendors must submit required information, including a copy of the applicable educational training materials, to VEGASRequests@davita.com at least sixty (60) days prior to the proposed event.

This is not an exhaustive list of all DaVita supplier policies, procedures and forms. Additional policies, procedures and forms may apply depending upon the business relationship.

Insurance Requirements

All DaVita suppliers shall maintain, at their own expense, insurance coverage from an insurance company authorized to do business in the state where the supplier is headquartered and having a general policyholder’s rating of not less than “A” and a financial rating of not less than “VII” as listed in the most current AM Best Insurance Reports, as follows:

1. Commercial general liability insurance, naming DaVita as an additional insured and including a blanket waiver of subrogation, and covering bodily injury, death, property damage, personal injury, broad form property damage and contractual liability and broad form products liability with limits not less than one million dollars ($1,000,000) per occurrence and three million dollars ($3,000,000) general aggregate;
2. Automobile liability insurance, naming DaVita as an additional insured, and covering owned, non-owned and hired vehicles with limits not less than one million dollars ($1,000,000) per occurrence;
3. Workers compensation insurance as required by the law(s) of the state(s) in which the applicable agreement is to be performed, including a waiver of subrogation in favor of DaVita, and covering employer’s liability with a limit not less than one million dollars ($1,000,000);
4. Umbrella liability excess of commercial general liability, auto liability and employer’s liability with a limit not less than five million dollars ($5,000,000) per occurrence and in the aggregate;
5. Professional Liability insurance covering errors and omissions on an occurrence or a claims-made basis, covering any services provided under the applicable agreement, with a limit not less than one million dollars ($1,000,000) per occurrence and three million ($3,000,000) general aggregate, and with coverage being maintained for a period of three (3) years after the expiration of the applicable agreement if the policy is written on a claims-made basis; and
6. Employee dishonesty coverage, including third party client coverage, with a limit not less than one million dollars ($1,000,000) per occurrence and in the aggregate.

If supplier procures the foregoing insurance coverage on a “claims made” policy form basis, supplier must secure a reporting endorsement (“tail” coverage) to cover, for a period of three (3) years following expiration or earlier termination of the applicable agreement for any reason, any liabilities, claims, acts or omissions that may have occurred during the term of the agreement. The foregoing coverage and limits will be primary to any insurance coverages maintained by DaVita, which will be excess and non-contributory. The foregoing policies shall contain a severability of interests clause and) include at least thirty (30) calendar days’ written notice to DaVita of the cancellation, non-renewal, or substantial modification thereof. Supplier will ensure that any subcontractors performing work under the applicable agreement procure and maintain insurance that complies with the requirements herein.

For the avoidance of doubt, in the event supplier has entered into a written agreement with DaVita that provides for additional or different insurance requirements, the terms and conditions of such agreement shall control.

Supplier Terms and Conditions

DaVita’s standard terms and conditions apply to all goods and services procured by DaVita unless otherwise agreed to by DaVita. Please see DaVita’s standard terms and conditions below.

• RFP Terms and Conditions. Applicable to all requests for proposal, requests for information and requests for quotation for the purchase of products and services by DaVita.
• Purchase Order Terms and Conditions. Applicable to the purchase of all services and products by DaVita with the exception of janitorial services.
• Janitorial Services Terms and Conditions. Applicable to the purchase of janitorial services by DaVita.

Coupa Ordering Capability

DaVita utilizes Coupa Supplier Network (“Coupa”) for to manage supplier onboarding and invoices as well as ordering of goods and services. As a result, DaVita may send Purchase Orders to supplier using Coupa. Therefore, supplier must create a Coupa account to view DaVita Purchase Orders and payment status on invoices.

Electronic Invoicing

Supplier must submit invoices electronically to DaVita using Coupa. Invoices referencing a Purchase Order, and non-Purchase Order backed invoices, must be submitted electronically to DaVita via Coupa. Supplier will not be charged a fee for creating a Coupa account or submitting invoices to DaVita via the Coupa Supplier Network.

For more information, please visit https://supplier.coupa.com/help/coupa-overview