Caring for 
Our Patients 

Providing Industry-Leading Care for All Our Patients

Excellence in patient care is the beating heart of our work at DaVita. Ultimately, every decision we make reinforces our commitment to helping every patient achieve their own best possible health outcomes.

2030 Goals: Caring for Our Patients

A smiling elderly woman sitting on a porch, looking happily at an older man seated next to her.

Improve patient quality of life

Reduce hospitalizations to extend lifespans.

For those living with kidney disease, avoiding the hospital is a potent indicator of improved quality of life, reflecting more sustained periods 
of stable well-being 
and more effective management of disease complications. Over the coming five years, we commit to reducing the average hospitalization rate among the patients we serve, as measured against a 2025 baseline.

Empower 150,000+ people to make informed modality choices through kidney education.

Our Kidney Smart® program provides kidney health education and lifestyle recommendations to help at-risk individuals understand kidney health, apply strategies to 
help prevent disease progression and make the modality choices that best meet their personal health goals. Today, the program is available in person, by phone and online in over 13 languages. We commit to building on this strong foundation to reach more than 150,000 people with expert, accessible kidney education by 2030.

A smiling older woman sitting at a desk with a laptop, looking happily at an open book while holding a blue pen.
A female healthcare worker pointing at papers on a table, explaining them to a seated older woman wearing glasses.

Narrow health disparities

Increase home dialysis and transplant rates for underserved populations.

We are tackling head-on the persistent reality that underserved populations experience lower rates of home dialysis and transplantation. We commit to reducing these disparities, consistent with our goal of providing industry-leading care for every patient.

Applying methodology recommended by the Centers for Medicare and Medicaid Services (CMS) to identify patients considered “underserved,” we will track key metrics for underserved and the broader patient populations to assess and report on our progress in narrowing the gap.

Support 40,000+ DaVita patients receiving a life-changing transplant.

For patients for whom kidney transplant is a medically appropriate option, transplantation is the ideal treatment for end stage kidney disease. We commit to working with our transplant-providing partners in the broader kidney care community to support more than 40,000 DaVita patients on the transplant journey.

A smiling female healthcare worker in a blue gown and white gloves using a pink stethoscope to check the heartbeat of an elderly male patient seated in a clinic.

"It’s so important to know your numbers. As someone living with diabetes and other health conditions, I hadn’t had a kidney screening before, so I was glad to get one for free today."

— Screening participant in Houston

Our Vision

Unwavering pursuit of a healthier tomorrow

Our Mission

To be the Provider, Partner and Employer of Choice

Our Core Values

  • Service Excellence
  • Integrity
  • Team
  • Continuous Improvement
  • Accountability
  • Fulfillment
  • Fun