Consumer Health Data Privacy Notice

DaVita Consumer Health Data Privacy Notice

Last Updated: October 20, 2025

This Consumer Health Data Privacy Notice is intended to supplement DaVita’s (“DaVita,” “we,” “us,” or “our”) general privacy notice. This privacy notice applies to personal data defined as “consumer health data” (“CHD”) under applicable state privacy laws.

Consumer Health Data We Collect

The CHD we collect depends on how you interact with us, the services you use, and the choices you make. Because CHD is defined very broadly, many of the categories of data we collect are or could be considered CHD.  

Such data may also be categorized as follows:

  • Personal health conditions;
  • Precise location information that could reasonably indicate your attempt to acquire or receive health services or supplies.
  • Information that could identify your attempt to seek health care services or information;
  • Use or purchase of prescribed medication;
  • Biometric data;
  • Any other information that may be used to infer or derive data related to the above categories. 

Sources of Consumer Health Data

We may collect CHD from the following sources as permitted by law:

  • Directly from you and your authorized representatives, such as when you intentionally interact with our websites, mobile applications, online platforms, in-person, or by telephone, including through cookies, web beacons and similar website tracking technologies.
  • Third parties with whom you have established a relationship, so we can fulfill an obligation that you requested.
  • Third Parties and Processors who assist us in operating our products or services, such as those who help us operate our websites and online services, provide data analytics and market research, or who verify information that you provide.
  • Publicly available sources, which we may combine with other information that we collect about you to enhance the products or services that we offer to you.

Why We Collect and Use Consumer Health Data

We collect and use CHD as reasonably necessary to provide you with the products you have requested or authorized. This may include delivering and operating the products and their features, personalization or contextualization of certain product features, communicating with you, ensuring the secure and reliable operation of the products and the systems that support them, troubleshooting and improving the products, advertising and marketing of our Services and other products or services we believe you may find interesting, as well as advertising and marketing served by third parties on our websites and mobile applications or on third-party platforms, and other essential business operations that support the provision of the products (such as analyzing our performance, meeting our legal obligations, developing our workforce, and conducting research and development). 

We may use CHD as stated above for which we give you choices and/or obtain your consent as required by law – for example, for advertising or marketing purposes. Please review your choices in the applicable privacy policy and the “How to Exercise Your Rights” section below for more details on the controls and choices you may have.   

Our Sharing of Consumer Health Data

We may share each of the categories of data that could be considered CHD described above for the purposes described in our privacy notice. For example, we may disclose your personal data, including CHD:

  • To the extent necessary to provide a product or service that you have requested or as reasonably necessary to complete any transaction or provide any product or service you have requested or authorized, as described above.
  • For any purpose for which you consent or direct us to disclose it, for example marketing or advertising purposes.

Third Parties with Which We Share Consumer Health Data

As necessary for the purposes described above to provide the Services that you request from us, we share CHD with the following categories of third parties: 

  • Service providers. Vendors, service providers, or contractors (“processors”) that provide services on our behalf may access information that might be considered CHD for the purposes described above. For example, companies that provide customer service support, technical services, or assist in protecting and securing our systems and services may need access to data to provide those functions on our behalf.
  • Financial institutions & payment processors. When you obtain Services or enter into a financial transaction, we will disclose payment and transactional data to banks and other entities as necessary for payment processing, fraud prevention, credit risk reduction, analytics, or other related financial services.
  • Parties to a corporate transaction. We may disclose information that might be considered CHD as part of a corporate transaction or proceeding such as a merger, financing, acquisition, bankruptcy, dissolution, or a transfer, divestiture, or sale of all or a portion of our business or assets.
  • Affiliates. We may enable access to data across our subsidiaries, associated organizations affiliates, and related companies, including but not limited to VillageHealth, DM LLC, doing business as DaVita Integrated Kidney Care, to the extent access helps us to provide our services and operate our business.
  • Government agencies. As described in our privacy notice, we disclose data to law enforcement or other government agencies when we believe doing so is necessary to comply with applicable law or respond to valid legal process.
  • Other third parties. In certain circumstances, it may be necessary to provide data to other third parties, for example, to comply with the law or to protect our rights or those of our customers.
  • Other users and individuals. If you use our services to interact with other users of the Service or other recipients of communications, we may disclose data, including information that might be considered CHD, as directed and requested by you and your interactions.
  • The public. You may select and request options available through our Services to publicly display and disclose certain information, such as your profile, demographic data, content and files, or geolocation data, which may include information that might be considered CHD.

How to Exercise Your Rights and Set Your Data Preferences

Where applicable, U.S. State Consumer Health Data privacy laws provide certain rights to Consumers, including rights to access, delete, or withdraw consent relating to such data, subject to certain exceptions. You can request to exercise such rights as described in the relevant privacy notice.  If you would like to exercise any of your rights, including a request to review and request changes to your CHD, please submit:

  • The “Exercise Your Privacy Rights” form to exercise your rights to access, correct, delete, or withdraw consent from your account settings or as otherwise instructed when providing consent. 

For questions, please contact us at privacy@davita.com. If your request to exercise a right under applicable law is denied, you may appeal that decision by contacting us at privacy@davita.com. If your appeal is unsuccessful, you can raise a concern or lodge a complaint with the Attorney General of your state. 

Updates to This Consumer Health Data Privacy Policy

We may update this Consumer Health Data Privacy Policy from time to time. When we do so, we will post the revised privacy policy on our website. Please check the revision date at the top of this page to determine if the policy has been modified since you last reviewed it.