Over the weekend, DaVita experienced a cybersecurity incident. Our teams are working diligently to help ensure the continued delivery of high-quality care to our patients.
DaVita remains committed to caring for our patients during this time. If you are a patient with questions about your care, please reach out to the local care team at the center where you receive treatment. For emergency medical assistance, please dial 9-1-1 immediately.
For patient admissions and urgent requests, please call 1-888-920-6577. Due to high call volumes, you may be asked to leave a voicemail.
Medical records can be faxed to 1-866-720-0766.
Admissions Requirements and Resources
Submit your referrals online with the free DaVita® Placement Portal (DPP)—no faxing required.
Discharge patients efficiently and safely with the DaVita® Placement Portal
Save time and eliminate faxing! With the DaVita® Placement Portal (DPP), you can safely complete the referral process online for new and existing DaVita patients. Two-way direct messaging and clearly identified requirements help create a more streamlined process.
Placement Portal Benefits by the Numbers
faster acceptance vs. other intake channels such as faxes
of hospital partners will continue to use DPP
physician practices say DPP helps improve efficiency
*According to 2023 DaVita® Placement Portal survey taken by participating hospitals and practices.
Admissions Process and Requirements
See required medical records and other admissions requirements based on your state.
Admissions Goals
DaVita’s goal is to secure tentative, initial patient placement within one hour of receiving a referral; and confirmed placement within four hours of receiving all required records.
Placement Considerations
Certain considerations (such as financial clearance, high acuity, or other factors) can potentially delay or impact placement.
Admissions Tips for Success
Have your packet available.
This includes medical records (MRs) and any of the handouts (depending on patient's needs). For DaVita® Placement Portal (DPP) users, all required information is clearly identified, patient-specific and available anytime.
Help make sure clinicians order labs and TB test as soon as possible.
The average turnaround time for these is three business days; however, proactively ordering them will prevent admission delays.
For high acuity patients, submit the High Acuity Questionnaire (HASTE).
Proactively complete the High Acuity Questionnaire in the DaVita® Placement Portal (DPP), or fill out the HASTE form and return to DaVita as soon as possible.
For uninsured patients, submit the Insurability Questionnaire (IQ).
Proactively complete the Insurance Tab in the DaVita® Placement Portal (DPP), or fill out the Insurability Questionnaire form and return to DaVita as soon as possible.
Downloadable Admissions Resources
Contact DaVita Admissions
Hours
Monday - Friday: 6 AM - 7 PM MT
Saturday: 7 AM - 6 PM MT
Closed: Thanksgiving, Christmas and New Year's Day
Emergency Information
In the event of a natural disaster, DaVita Emergency Management (DEM) is ready to assist patients. Call 1-800-400-8331 or email GuestServices@davita.com.